We’re Hiring! Showroom Assistant – Jersey

An exciting opportunity has arisen to join the JJ Fox Trading team as a Showroom Assistant.

Purpose of this Role:

The primary purpose of this position is to ensure an exceptional level of customer service by acting as the first point of contact for customers and providing them with a comprehensive understanding of the products and services we offer, addressing their needs, advising them on the best products and services they may require, and re-directing calls to specialists who can further support them with their queries. 

Key Responsibilities:

Role Specific:

• Greet and assist customers and complete transactions
• Provide advice and guidance on product selection
• Process till sales and refunds
• Resolve or redirect queries, take orders, upsell products & services
• Consult with sales representatives and warehouse staff with customer queries
• Maintain a clean and tidy showroom and replenish stock
• Ensure products and shelving are kept clean and presentable 
• Replenish shelves to maintain a fully stocked showroom
• Assist in other areas of the administration office as and when required including but not limited to scanning and filing of hard copy invoices and processing invoices for payment.

Experience/Skills Required:

 Essential:

• Experience in a similar role
• Good knowledge of Office 365 (Outlook, Excel, Word)
• Customer Service experience

An Advantage:

• Experience of working in Foodservice, FMCG, Beverage, and Non-foods industry

Hours of Work

Normal working hours are 37.5 per week over five days and you may be required, on occasion, to work overtime to meet business needs.

Benefits

• 20 days’ vacation
• Pension
• Subscription to Dental and Health care at preferential rates
• Options to buy or sell up to one third of holidays
• Company discount

How to Apply & Closing Date

 Please email your CV to: hr@foxtrading.co.uk