Engineering Support – Fox Trading Limited

Quick Tips to Prevent a Callout

All Machines

Is the machine plugged in, is the socket switched on, is the machine switched on?
Have you tested the socket to ensure there is power to that socket?

Coffee Machines

Switch the mains power off for at least 30 seconds, switch it back on and wait 2 minutes, does the fault remain?
For machines without a mains water supply, is there water in the tank or bottle?

Urgent and Our of Hours Calls

For any out of hours and emergency support please call : Jersey – 01534 511040, Guernsey – 01481 200533
If the machine is leaking, or there is a burning smell, turn off from the power and water services and call direct the above numbers.

Still need an Engineer?

Island (please choose)

Company Name

Building / Street

Floor

Machine No. (marked on Fox label)

Reference Number

Contact Name

Contact Email

Contact Number

Description of Issue