We’re hiring! Service Engineer – Vending & Catering

We are looking for self-motivated, enthusiastic, and driven individual to manage the technical maintenance, and repairs, of our vending and catering machines whilst meeting our high operating standards within our contracted customer service offer.

Our Service Engineers take full accountability for several key performance indicators, including response times and the time taken to fit parts and test the machines to ensure an excellent customer experience every time.

Previous experience in the Catering Equipment Category is desirable, as is relevant experience in delivering great customer service!

 Experience and Technical Skills Required:

 Previous experience working with commercial catering, vending, coffee, and water machines is required, along with:

• Mechanical and/or electrical qualification, and ideally working towards a qualification
• Basic electrical knowledge and understanding of electrical and mechanical components
• A methodical and analytical approach to problem solving
• Good organisation and time management skills
• Clean driving licence
• Basic knowledge of Office 365 (Outlook, Excel, Word)
• Existing CRB clearance, or willingness to undertake the clearance procedure

Key Responsibilities:

Maintenance, Repair & Servicing of quality equipment from several leading manufacturers, to include:

• Attend planned and reactive customer callouts
• Rectify issues on site where possible
• Servicing and repair of machines within the workshop
• Perform preventative maintenance activities
• Ensure an adequate inventory of commonly used spare parts

Hours of Work

Normal working hours are 37.5 per week over five days (Monday to Friday) and you may be required, on occasions, to work overtime to meet business needs.

Once fully trained, the successful candidate will be expected to join the on-call rota to cover one week in every month. 

Benefits

• Competitive Salary
• 20 days’ holiday
• Pension
• Subscription to Dental and Health care

How to Apply & Closing Date

 Please email your CV to: hr@foxtrading.co.uk by end of the day on Wednesday 13 October 2021.